All Sales are Final

All Puppet Faces sales are final. We do not issue refunds or allow returns/exchanges.

Damaged During Shipping

We take pictures of every shipment prior to sealing the box, so if your purchase was damaged in the shipping process, we will work with you to get a refund and we will be made whole by our shipping partner. Log in to your account, and contact us through the email address listed in your My Account Dashboard. Or use the Contact Us form to discuss what went wrong.